FAQ

Grocery Basket Icon

FREQUENTLY ASKED QUESTIONS

Have a grocery-related question? We have the answer. Check out these FAQs and give us a call today for more information!

CALL US NOW

FAQS

  • How does the E Z Pantry service work?

    Call us to place your order. Your groceries will be delivered on your scheduled delivery day to your kitchen by one of our drivers. You then pay the delivery driver for the groceries. We accept cash, personal checks, EBT cards, along Debit and Credit cards too. It's that simple!

  • What can I order from E Z Pantry?

    We deliver everything from meat, produce, deli, bread, and frozen foods, to health and beauty aids, laundry detergent, and pet items. See our complete listing of more than 9,000 items in the E Z Pantry catalog. We offer the name-brand products you love as well as generic items.

  • How can I get a catalog?

    When you place your first order, we'll send you a complimentary catalog in your bag. You don't need a catalog to place your first order.

  • Why aren't the prices listed in the catalog?

    The prices aren't listed because they change quite often. The catalog is only printed once a year. If they were included, then the price might be inaccurate when you order. We tell you the current prices over the phone. The driver will also give you an itemized receipt with the prices clearly listed.

  • How much does it cost?

    There is a processing fee of $14.50 added to each delivery. But there is no membership fee or contract to sign. Save the time it takes to drive to the store, do your shopping, bring it back home, and carry it all inside. Your time is worth more than our low processing fee.

  • When will I get my groceries?

    Just call in your order by 2 PM at least one day before you want it delivered. Delivery is available on the following days:


    • Camden County: Tuesday, Wednesday, Thursday, and Friday


    • Gloucester County: Tuesday and Thursday


    • Burlington County: Wednesday and Friday


    Expect the driver between 11 AM and 6 PM, or call our office in the morning to get a two hour time frame. Please order in advance if severe weather is expected.

  • What is the minimum I have to spend?

    Your total must be at least $50, prior to the processing fee. You don't have to order from us every week. You can shop once a month or every other week. Your entire order is brought into your kitchen for you, so large and heavy bags are never a problem.

  • What if I'm not satisfied?

    We guarantee you will be 100% satisfied. If you ever receive an item that you are not totally satisfied with, all you have to do is let us know. We will exchange that item, refund your money, or credit your account.

  • Should I tip the delivery driver?

    Your groceries will be carried all the way to your kitchen counter, so please remember our driver's efforts. Tips are appreciated and can easily be included in your check or credit/debit card.

  • Do you take orders in Spanish?

    Se habla español.

  • Do I live in your delivery area?

    E Z Pantry serves most of South Jersey, including:


    Atco

    Audubon

    Barrington

    Bellmawr

    Berlin

    Beverly

    Blackwood

    Burlington

    Cherry Hill

    Cinnaminson

    Clarksboro

    Clayton

    Clementon

    Collingswood

    Delanco

    Delran

    Franklinville

    Gibbsboro

    Glassboro

    Glendora

    Gloucester City

    Haddon Heights

    Haddonfield

    Hainesport

    Laurel Springs

    Lawnside

    Lindenwold

    Lumberton

    Magnolia

    Mantua

    Maple Shade

    Marlton

    Medford

    Merchantville

    Moorestown

    Mount Ephraim

    Mount Holly

    Mount Laurel

    National Park

    Oaklyn

    Palmyra

    Paulsboro

    Pennsauken

    Pine Hill

    Pitman

    Rancocas

    Riverside

    Riverton

    Runnemede

    Sewell

    Sicklerville

    Somerdale

    Southampton

    Stratford

    Tabernacle

    Thorofare

    Vincetown

    Voorhees

    Waterford Works

    Wenonah

    West Berlin

    Westville

    Williamstown

    Willingboro

    Winslow

    Woodbury

    Woodbury Heights

    Woodcrest Station

Share by: